Dr. Fred Wiersema is known internationally for his influential work on market leaders and their customer strategies. His perspectives have guided executives around the world on how to grow their strategic customer base, leverage customer- intimate practices and revamp their value propositions.

 Key points included: 

• Customer Value - Find and connect with new customers and create powerful internal structures dedicated to promoting customer-intimate practices
  
• Your 'sweet spot' for growth, how to find it and what to do once you’ve identified it.
  
• Strategic customers – determining your go-to-market priorities.

Bill Strickland's is the recipient of a MacArthur Genius grant; he has lectured at the Harvard Graduate School of Education, served on the Board of the National Endowment for the Arts, and is a member of the President’s Committee on Arts & Humanities. His accomplishments as a leader and humanitarian are reflected not in awards or accolades, but in the thousands of people who have raised themselves out of poverty and into the world of full-time employment, through the organization Strickland built.  Harvard Business School has hailed him as a “social entrepreneur”.  His work has been profiled in Fast Company and Inc. Magazine.

Bill’s message is simple – give people the tools they need, treat them with respect, and they will perform miraculous deeds – is as simple as it is profound.

You can turn human liabilities into assets and building a business out of making a difference in hundreds of adolescents', and adults', lives can change every urban community in America - and the world.

Gary Hoover started as a retail securities analyst on Wall Street and a manager of strategic planning for May Department Stores before becoming a serial entrepreneur. Gary is considered a pioneer in the book superstore industry when he created BOOKSTOP— later purchased by Barnes & Noble as the cornerstone of their business. He founded The Reference Press, which evolved into Hoovers.com, a world leader in the electronic distribution of corporate information on the Internet.  Gary is also the author of Hoover’s Vision: Original Thinking for Business .  Gary speaks from experience and long study about the big picture, about the critical components of the successful business mission and how enterprises are built and how they stand the test of time.  His work has been published in Business Week, Inc Business, and Fortune Small Business.

• Re-ignite passion for your business mission and your customers.
  
• Develop an innovative mindset, rather than simply following today's winners.
  
• Figure out what you stand for, and stick with it.

Joe is the Founder and CEO of Imagine What If, Inc.  He has been writing, speaking, and consulting about change and the future for nearly two decades. He has written frequently about genomics and the biotech revolution for, among others, Health Forum Journal , DNA.com, HealthCentral.com, and the American College of Cardiology. His clients include DNA.com, the Global Business Network, the World Health Organization, and the Department of Defense.

Talking Points will included:

• How these forces affect your segment of healthcare and your market
  
• The risks and opportunities these forces bring your organization
  
• What your organization must know - and do - to survive and thrive in this environment